HR Agent

About The Role

The HR Agent is responsible for supporting the Human Resources Department at Ghost Modifications by assisting with employee relations, recruitment, onboarding, disciplinary processes, staff records, and day-to-day HR operations.

The HR Agent serves as a professional point of contact for members and staff who have questions or concerns regarding employment, internal policies, workplace expectations, promotions, disciplinary actions, and other personnel matters.

The HR Agent is expected to maintain professionalism, confidentiality, fairness, and consistency when handling all employee-related matters.

Key Responsibilities

• Assist the HR Department with day-to-day personnel operations.
• Assist with recruiting, interviewing, and screening prospective staff members.
• Review staff applications and provide recommendations to HR leadership.
• Assist with onboarding and orientation of newly hired employees.
• Explain Ghost Modifications policies, procedures, expectations, and workplace standards to employees.
• Maintain accurate and organized employee records.
• Assist with staff evaluations, performance reviews, and employee follow-ups.
• Receive and document employee concerns, complaints, and workplace issues.
• Assist with internal investigations when assigned by HR leadership.
• Maintain confidentiality regarding employee information and HR matters.
• Assist with disciplinary documentation and corrective-action processes.
• Ensure disciplinary actions are handled consistently and fairly.
• Assist employees with questions regarding their positions, responsibilities, policies, and chain of command.
• Monitor staff conduct and report serious policy violations to HR leadership.
• Assist with employee promotions, transfers, demotions, and position changes.
• Help coordinate staff meetings, training sessions, and HR announcements.
• Work closely with department leadership to address staffing and personnel concerns.
• Assist with maintaining organizational charts, staff rosters, and department records.
• Ensure HR documentation is completed accurately and professionally.
• Escalate serious employee-relations issues to the HR Manager or appropriate executive leadership.
• Support HR leadership with special projects and organizational initiatives.
• Promote a professional, respectful, and positive workplace environment.
• Follow all Ghost Modifications policies, procedures, and confidentiality requirements.

Qualifications

• Must be a current member in good standing with Ghost Modifications.
• Previous HR, management, administrative, or leadership experience is preferred.
• Strong written and verbal communication skills.
• Professional and respectful communication style.
• Ability to handle confidential information appropriately.
• Strong organizational and documentation skills.
• Ability to remain neutral and professional when handling workplace conflicts.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Ability to follow established policies and procedures.
• Ability to communicate effectively with employees and department leadership.
• Demonstrated reliability and maturity.
• Ability to handle sensitive personnel matters professionally.
• Basic understanding of employee relations and workplace management.
• Previous experience in a FiveM, gaming, development, or roleplay community is preferred but not required.
• Must be willing to uphold the standards, values, and reputation of Ghost Modifications.
• Must maintain professionalism while representing the Human Resources Department.

About Our Company

We're a dynamic team focused on building innovative solutions that solve real-world problems. Our mission is to create technology that makes people's lives better and businesses more efficient.

We value collaboration, creativity, and continuous learning. Our team embraces diversity and inclusion, and we're committed to creating an environment where everyone can thrive.