HR Manager

About The Role

The Human Resources Manager is responsible for overseeing the personnel operations of Ghost Modifications. This position serves as a primary point of contact for employees, management, and executive leadership regarding staffing, workplace policies, employee relations, performance management, onboarding, and internal personnel matters.

The HR Manager works closely with department leadership to ensure Ghost Modifications maintains a professional, respectful, productive, and organized working environment while supporting the company's growth and development.

Key Responsibilities

• Oversee the day-to-day Human Resources operations for Ghost Modifications.
• Develop, maintain, and enforce company personnel policies and procedures.
• Manage employee onboarding and orientation processes.
• Maintain accurate employee records and personnel documentation.
• Coordinate hiring, interviews, applications, and recruitment processes.
• Work with department managers to identify staffing needs.
• Assist leadership with employee evaluations and performance reviews.
• Monitor employee attendance, activity, conduct, and overall performance.
• Address employee concerns, complaints, and workplace issues professionally.
• Assist with disciplinary actions and corrective-action processes when necessary.
• Conduct or assist with internal personnel investigations.
• Maintain confidentiality regarding employee and company information.
• Ensure employees understand company expectations, policies, and procedures.
• Help resolve conflicts between employees and members of management.
• Develop employee training and development programs.
• Assist with promotions, transfers, demotions, and other personnel actions.
• Maintain organizational charts and department staffing information.
• Work with executive leadership on employee retention and engagement.
• Ensure consistent application of company policies across all departments.
• Assist with creating job descriptions and qualification requirements for company positions.
• Coordinate employee separation, resignation, and termination procedures.
• Maintain documentation related to disciplinary actions and performance concerns.
• Provide HR recommendations to executive leadership when personnel issues arise.
• Help maintain a professional and inclusive company culture.
• Ensure all HR actions are handled fairly, consistently, and professionally.
• Support department managers with employee-management concerns.
• Participate in leadership meetings when HR-related matters are discussed.
• Perform other HR duties assigned by executive leadership.

Qualifications

• Previous experience in Human Resources, management, administration, or personnel operations preferred.
• Previous leadership or supervisory experience preferred.
• Strong understanding of employee relations and workplace professionalism.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Ability to handle confidential information appropriately.
• Ability to remain professional during employee disputes or difficult situations.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and as part of an executive management team.
• Ability to maintain accurate records and documentation.
• Strong understanding of company policies and procedures.
• Ability to communicate effectively with employees at all organizational levels.
• Previous experience within a gaming, FiveM, roleplay, development, or online-community environment is preferred.
• Familiarity with Discord-based organizations and online team management is preferred.
• Understanding of FiveM development environments and the different roles within a modification/development team is beneficial.
• Must demonstrate maturity, professionalism, integrity, and good judgment.
• Must be able to maintain strict confidentiality regarding employee and company matters.
• Must be willing to work with employees across multiple departments and management levels.
• Must be able to enforce company policies fairly and consistently.
• Preferred Experience
• Human Resources experience
• Management or supervisory experience
• Employee relations
• Recruitment and interviewing
• Conflict resolution
• Performance management
• Personnel documentation
• FiveM or gaming-community management
• Discord community administration
• Development-team management

About Our Company

We're a dynamic team focused on building innovative solutions that solve real-world problems. Our mission is to create technology that makes people's lives better and businesses more efficient.

We value collaboration, creativity, and continuous learning. Our team embraces diversity and inclusion, and we're committed to creating an environment where everyone can thrive.